Quality – Not Quantity is What Counts

What if I told you that the secret of success for a small business is “quality”, not “quantity.” Could or would you believe me?

I have seen so many times Joe tell me that I need to make 5000 widgets this week to stay alive.  He makes the 5000 widgets (in a rush). They go out to his clients (lots of clients). Ten percent 10% of the widgets are defective and come back. How much potential business do you think could be loss over that? How many possible referrals or word of mouth gone?  How many very unhappy existing clients do you have now?

When our company does a quality job for someone, the returns can be outstanding  and many additional businesses come our way. Customers that are happy with the way their printer is cleaned bring many returns of business and a large amount of future service to us.

Take the additional time to produce a great working machine for your client, and go the extra mile to make sure that all of their questions are answered.

www.rmpr.net and qualityandquantity

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