Computer Services

We have many specials going on for computer services these days.

Virus removal, Spyware, Malware problems can be handled within the same day.

Also,  hard drive replacement, keyboard replacement, LCDs, data recovery.

Give us a call and we can discuss any and all computer/laptop problems over the phone. We can let you know what is a good detail, and one that wouldn’t be worth the repair.

www.rmpr.net

November 24, 2010 at 3:14 pm Leave a comment

Laptop & Personal Computer repair

Quick, efficient and professional laptop and pc repair is available at Rocky Mountain Printer Repair.

We provide virus, malware and spyware removal. Replacement of hard drives, keyboard and LCD repair.

Only if it is cost effective to you, will we recommend that your computer be repaired.  Sometimes it makes sense to buy something new and start over, compared to repairing an item.

We will let you know on your evaluation what makes sense to do and what doesn’t.

Please call us at 303-680-4669 for solutions to your computer problems.

www.rmpr.net

November 9, 2010 at 4:45 pm Leave a comment

Computer Services

For quite some time now, Rocky Mountain Printer Repair has been servicing personal computers and laptops.

We can do a quick and professional analysis of the problem, and many times get it back to you on the same day.

Our fee is only $40 to have a check done on your laptop and computer.

We have the technical staff that can provide solutions for computer viruses, bugs, or any other conditions that maybe occurring to your personal computer or laptop.

www.rmpr.net

November 2, 2010 at 2:55 pm Leave a comment

Who has the best printers?

I am asked constantly about – “who has the best printers on the market, for the best price?”

This is something that is tough to answer. Simply because it really is just a matter of your flavor and choice.

Over the years I have worked on dozens of models of machines. Each and everyone has had its ‘querks.” All of them have paper jammed, or power issues, printouts not looking great. I could go on and on with problems that I have seen.

I would say generally speaking,  HP dominates the printer marketplace for a reason.  Their customer support is something to be questioned, but most of their machines generally perform pretty well.

Again, just make sure you get your cleanings done on time. Once a year is what I normally recommend.

Best,

Dan

www.rmpr.net

October 8, 2010 at 5:52 pm Leave a comment

Making these crazy printers work!

Why do we have to live with these crazy machines!  They never seem to work right for me!  Am I the only one with these kind of printer problems?

We live with what I call the “unique printer problems” everyday. Sometimes there is a quick sign that something is definitely wrong with the machine, and sometimes it is just a symptom that shows up once in awhile and you live with it. Don’t wait for the major problem, when you are right in the middle of a project.  Been there and done that!

Get some help – give us a call. We are available Mon-Friday 8-5pm.

We are always will to help.

Dan

September 30, 2010 at 9:40 pm Leave a comment

Cost Effective Preventive Maintenance

During economic times when money is tight, we don’t necessarily want to spend money on our equipment – rest assured this is when equipment seems to go down on you,  just when you don’t need it to.

There is a reason why technicians and service companies tell their clients to get their machines cleaned once in awhile – and for sure before there is a problem.

Having your equipment serviced helps give your printer, copier or fax machine longevity, stability to perform for a long period to come. Rest assured, this can be done by having a well qualified technician come out to your office and home, and have a good tune-up done.

He or she can give you sound advice on if your equipment is worth the repair or not. I know our company will definitely do that for you.

Dan

July 21, 2010 at 3:17 pm Leave a comment

Flashing Red or Yellow Warning Light

Many times on laser printers, or even fax machines, you will see displayed at times flashing warning lights. They can be colored red or yellow.  Just depending on the model of the machine, these lights can indicate certain things.

In short, the red or yellow lights can be paper jams in your machine. Also a sensor can be out or is damaged in some respect.  This usually requires a technician to either reset the sensor or replace it.

Additionally, warning lights can represent supplies that have become low and require replacement. Such as toner out or the drum unit in a certain brand of machine needs to be taken out and replaced with a new drum unit.

Please feel free to give a company a call anytime with questions about any and all warning lights that you may see coming up on your printer, fax or copier machines.

www.rmpr.net or warninglights

March 25, 2010 at 2:19 pm Leave a comment

Discounts on Technical Cleanings

Many people have asked me if we have any cleaning programs that give discounts on Preventive Maintenance. The answer is always “yes!”

If your office or your own business has 4 or more cleanings performed on one service call, we will discount all of your cleanings by 10%.

So if your printer cleaning bill comes to $300 for this one call, we will take $30 off of the total bill to make it only $270 at that point.

Additionally, for 10 or more technical cleanings done at one time, we will discount the total bill by 15%.

Please call us with any and all questions that you may have relating to our services or supplies.

www.rmpr.net or cleaningdiscounts

March 22, 2010 at 6:55 pm Leave a comment

Quality – Not Quantity is What Counts

What if I told you that the secret of success for a small business is “quality”, not “quantity.” Could or would you believe me?

I have seen so many times Joe tell me that I need to make 5000 widgets this week to stay alive.  He makes the 5000 widgets (in a rush). They go out to his clients (lots of clients). Ten percent 10% of the widgets are defective and come back. How much potential business do you think could be loss over that? How many possible referrals or word of mouth gone?  How many very unhappy existing clients do you have now?

When our company does a quality job for someone, the returns can be outstanding  and many additional businesses come our way. Customers that are happy with the way their printer is cleaned bring many returns of business and a large amount of future service to us.

Take the additional time to produce a great working machine for your client, and go the extra mile to make sure that all of their questions are answered.

www.rmpr.net and qualityandquantity

March 11, 2010 at 7:44 pm Leave a comment

Quality of Toner Supplies

Many people buy rebuilt or remanufactured cartridges these days. They have been purchasing OEM ( Original Equipment Manufacturers) supplies for a long time, and now want to save a bit a money and also save on the environment. This is a great idea. Just remember a couple of things though….

The way Joe builds them can be different than the way Sam does them down the road. You are always going to have a bit of a difference in quality between suppliers. Everyone normally will try their best to give you a good product. But some supplies are just not going to be quite the same as someone else’s.

The toner could be a bit different make or quality – the cleaning blade can be just a tad off on making contact with the drum surface – same for the developing roller in the cartridge.

You are always going to get some spillage of some sort from any cartridge, and your printer is always going to need some TLC once in awhile.

Always ask for the warranty on the product, and their guarantees. We always have one, and can be your service company at the same time.

www.rmpr.net or tonersupplies

March 10, 2010 at 3:36 pm Leave a comment

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